Payment Policy for Luxe Sparklee

Effective Date: February 10, 2025

At Luxe Sparklee, we aim to provide a secure, convenient, and straightforward payment process for all our customers. By placing an order through our website, you agree to the following payment terms.

1. Accepted Payment Methods

We accept the following payment methods for online purchases:

• Credit/Debit Cards: Visa, MasterCard, American Express, Discover
• PayPal
• Other Payment Methods: Any additional methods available at checkout, as offered by our payment processor.

2. Payment Process

2.1 When you place an order on our website, the payment will be processed at the time of checkout.
2.2 After submitting your payment information, you will receive an order confirmation with a summary of your purchase and payment details.
2.3 You are responsible for ensuring the accuracy of the payment details provided during checkout, including the billing address, payment method, and shipping address.

3. Security and Privacy

3.1 We take your privacy and security seriously. All payment transactions on our website are processed through secure, encrypted channels.
3.2 We use a trusted third-party payment gateway to ensure that your personal and payment information is handled securely.
3.3 Your credit card information is never stored on our servers.

4. Currency

All prices on our website are displayed in USD (United States Dollar) unless otherwise specified. Payments must be made in this currency. Any currency conversion fees or charges imposed by your bank or payment provider are the responsibility of the customer.

5. Payment Authorization

5.1 Your payment will be authorized by your bank or payment provider at the time of purchase.
5.2 If the payment cannot be authorized (e.g., due to insufficient funds, expired card, or other issues), we will notify you, and your order may be canceled or placed on hold.

6. Taxes

6.1 Sales tax is applicable to orders shipped to states where Luxe Sparklee is required to collect tax. The tax will be calculated at checkout and added to the total amount of your order.
6.2 International customers may be subject to import duties, taxes, and fees imposed by the local government. These additional charges are the responsibility of the customer.

7. Payment Errors

If there is an error with your payment or if you believe you were incorrectly charged, please contact us immediately at info@luxesparklee.com. We will investigate the issue and provide assistance in resolving any payment discrepancies.

8. Refunds and Cancellations

8.1 If your order is canceled or returned, any applicable refunds will be issued to your original payment method.
8.2 For more information on refunds and returns, please refer to our Refund and Returns Policy.

9. Billing Information

9.1 You are responsible for providing accurate billing information during checkout. Incorrect billing information may result in delays or failed transactions.
9.2 If your payment information changes after placing an order, please contact us immediately to update your details.

10. Payment Disputes

10.1 If you initiate a chargeback or dispute through your bank or payment provider, we reserve the right to cancel any outstanding orders or suspend your account.
10.2 Please reach out to us at info@luxesparklee.com if you have any concerns or issues with your payment before taking further action.

11. Changes to This Payment Policy

We reserve the right to modify or update this Payment Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about any updates.

12. Contact Us

If you have any questions or concerns about our Payment Policy, please contact us at:

Luxe Sparklee
101 W 112th St #APT 1E, New York, New York (NY)
Phone: (917) 208-4154
Email: info@luxesparklee.com